📄 Privacy Notice – JivoChat Use
Our website uses JivoChat to facilitate real-time communication with visitors.
When you enter your email or a name (pseudonym) in the chat, it is solely used to reply to your messages and ensure we don’t lose track of the conversation. JivoChat also automatically associates your submitted name with your IP address and shows the approximate location of your internet service provider (e.g., city or region). This helps us know who we are chatting with during the same session.
Cookies and Similar Technologies
JivoChat uses essential cookies to ensure the proper functioning of online services, which facilitates real-time communication with visitors.
Essential Cookies: These cookies are necessary to keep the chat session active, remember the user's pseudonym or name, and ensure the continuity of the conversation during the session. They also allow the pseudonym to be associated with the visitor's IP address to display an approximate location, helping to maintain a smooth and continuous experience.
These cookies are not used for advertising tracking, marketing, or profiling users. They are only used for the functionality of real-time chat.
We do not cross-reference this information with any other data collected on this website, nor with any data within our virtual building or any other services we offer.
Your information is never used for tracking, marketing, or profiling, and will be deleted upon request at any time. Simply write to us at suhke@outlook.com to request data removal.
Thank you for your trust.
📄 Privacy Policy - Website & Virtual Building
1. General Website Privacy
We only collect non-personal data for statistical purposes, such as:
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IP addresses
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Approximate location (city)
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Device/browser type
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Pages viewed and time spent
This information is not linked to any personal identifiers and is used solely to improve the user experience on our website.
No data is sold or shared with third parties.
We do not use third-party advertising trackers. Any analytics we perform are strictly internal and anonymous.
You can request access to your data or withdraw your consent at any time by contacting us at [your email address].
2. Virtual Building Navigation Tracking
When you access our virtual building, a personalized and secure link is generated, associated with the unique access key you received by postal mail. Each member is directed to specific URLs representing different floors and rooms of the building, based on their access level and intended use.
Once inside the building, you may perform various actions — such as sending requests, chatting with our avatars, or opening your personal secured documents. We know that you are present in the virtual building not only through your IP address, but also through your virtual key number.
This identification is used solely to serve you better, just as we would in a physical building where staff recognizes and assists visitors. It allows us to welcome you, respond to your needs, and ensure the secure and smooth functioning of the space.
We do not use third-party tracking tools, and we never share or sell your data.
This information:
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It is not directly tied to any personal data like your name or contact information. In the analytic document associated with the website, only the URL is associated with the IP. In your personal folder, for which you signed consent, we have your IP associated with the key, and the key associated with the URLs. In the analytic document, to improve the user experience on the website, we never merge these data. They are kept independently, and no one is allowed to access both together.
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Is used only for internal navigation, security (making sure no one else but you can access your virtual space.)
💡 Just like in a physical building, movement in shared spaces may be observed for safety and hospitality. Our digital system respects that same principle while protecting your privacy.
We do not use any third-party tracking, and we do not share or sell your navigation data under any circumstances.
For visitors without a virtual key, you only have access to the demo version of the virtual building, with no possibility of personal identification.
Consent
By using our website or entering our virtual building, you acknowledge and consent to the limited technical tracking described above. If you wish to revoke consent, request access to your data, or ask questions, please contact us at suhke@outlook.com.
Person Responsible for the Protection of Personal Information
In accordance with Law 25 regarding the protection of personal information in Quebec, we have designated Maïka Auger Hébert as the individual responsible for the management of personal information within our organization.
Maïka Auger Hébert oversees compliance with privacy standards, handles requests for access to personal data, and manages any incidents related to information security.
For any inquiries regarding personal data protection, or to exercise your rights of access, correction, deletion, or withdrawal of consent, you may contact:
Maïka Auger Hébert
Privacy Officer
Email: suhke@outlook.com
Phone: 514-906-8841
